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by codegeek
84 days ago
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This is such an important point. My plumber that we always call is extremely busy and usually doesn't have availability for at least a week. He is a one man shop and prefers it that way. You call his phone, leave a voicemail and he calls you back whenever he is able to. I asked him if he wants to get more business by automating his incoming calls and he said "not really, I am already very busy and have enough business. I don't need these tools". So we cannot always assume that the business owner (especially the solo mom and pops) wants more business. Good ones are already very busy. |
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