[lucideer]

You're right that labelling any outage as "Github is down" is an overgeneralisation, & we should focus on bottlenecks that impact teams in a time sensitive matter, but that isn't the case here. Their most stable service (API) has only two 9s (99.69%).

They're not even struggling to get their average to three 9s, they're struggling to get ANY service to three 9s. They're struggling to get many services to two 9s.

Copilot may be the least stable at one 9, but the services I would consider most critical (Git & Actions) are also at one 9.

[ARandomerDude]

I love multiple 9s as much as the next guy but that's only 27 hours per year of downtime. For a mostly free (for me) service, I'm thankful.

[wavemode]

Most people complaining about uptime aren't free users or open-source developers. It's people whose companies are enterprise GitHub customers. It's a real problem and affects productivity.

[sefrost]

GitHub going down during office hours in a large enterprise has knock on effects for hours as well. Especially if you are in a monorepo.

[siren2026]

The issue is also that those 27 hours don't happen at once, They happen in small chunks of a couple minutes which makes it happen almost everyday and has a ton of downstream build and retry issues. The resulting downtime is probably 2 orders of magnitudes higher at least.

[skeeter2020]

I'm happy to report that my one-person sysops has successfully hit nine-fives for the 20th year in a row!

[malfist]

If there's only a 9 in availability, they've got a minimum downtime of 87.6 hours per year (98.99999999999999999%)

[gymbeaux]

Those 27 hours only seem to happen during the workday when I’m trying to push branches, run CI pipelines or otherwise use GitHub (I don’t use Copilot). Whatever the yearly figure, it’s been a pain in the ass these last few months and it’s unacceptable, free or no (my company pays for GitHub).

[lucideer]

Honestly, you're right - 2̶7̵ 87+ (correction from sibling) hours per year is absolutely fine & normal for me & anything I want to run. I personally think it should be fine for everybody.

On the other hand the baseline minimal Github Enterprise plan with no features (no Copilot, GHAS, etc.) runs a medium sized company $1m+ per annum, not including pay-per-use extras like CI minutes. As an individual I'm not the target audience for that invoice, but I can envisage whomever is wanting a couple of 9s to go with it. As a treat.

[maccard]

87 hours a year is 1.5 hours a week. If that 1.5 hour window is when you need to use it it matters a hell of a lot more than if it’s 4am on a Sunday.

[toast0]

Nine nines is too hard; my target is eight eights.

[calvinmorrison]

ONLY TWO NINES! Meanwhile vital government services here have a whopping 25% availability.

[lucideer]

Two things can be bad.

[bigfishrunning]

Lemme guess, those government services are run by the lowest bidder?

[gymbeaux]

Which services have 25% uptime?

[calvinmorrison]

The DMV.