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by jorisboris 88 days ago
At the moment I'm pretty inclined to hang up if I feel I'm wasting my time with a robot.

But maybe soon we will not even realise we speak to a robot, given the current speed of ai development.

I wonder how that will erode trust in calls. I moved from cold emailing and cold LinkedIn to cold calling because of the massive amounts of ai spam I have to compete with. But maybe cold calling will die soon as well if the robots emerge.

3 comments

You would probably hang up if it went to voicemail too so the net loss is 0
I've been car shopping recently, and it took me a full week to realize that every dealership I'd talked to had an LLM with a fake name handling customer intake. I was 4 emails deep with one before I stopped to think about how plausible their near-instant response times were.
Yup. After painstakingly having the AI misunderstand what you're trying to say, you're connected to a human and you need to do your story again.
I don't ever have the AI misunderstand what I mean.

I do get bullshit answers sometimes, but it always understands my intent.