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by skeeter2020
94 days ago
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If they mean "only a small subset of your users need accessibility support" this might be true, but I haven't worked for a organization selling software in the past 20+ years that hasn't needed to provide support, and those orgs are the audience for a .net cross-platform UI solution, so in that case they are wrong; almost everyone "needs accessibility support". |
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accessibility is like implementing braille and things for deaf and colourblind etc.
support is resetting password and helping with accounts etc.
so one is to get a certain category of users to be able to access your site in the general sense. the other (support) is about helping people who already can access your site or service.