[kube-system]

It doesn’t read as if they actually care about broad appeal, given their plain refusal to accommodate traditional procurement processes

[pegasus]

So they're only interested in taking on customers who are OK with being treated poorly?

[kube-system]

Anyone who can’t deal with their procurement process isn’t a customer.

There’s nothing remotely unusual about being selective about who or how to bring on new customer in B2B sales.

Their preference is for more simplicity than normal —- many businesses make it much harder