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by ornornor
95 days ago
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> We’re always looking for ways to improve our customer service experience. What a joke. Anyway most of us already know to steer well clear of anything HP branded. It’s not the HP we remember from years past. Their junk is unreliable and they apparently have no interest in customer support. I also love it when I spent ten minutes trying to locate the customer support line number (that is usually well hidden) for a recorded voice message reminding me that they have a website with the most generic answers to the most generic problems which I don’t have right now. Do you really think I’d be wasting my time going through your idiotic customer service number if I had found your generic answer in the FAQ helpful? There is a special place in hell for the MBAs imagining new ways to maw everyone’s lives miserable. Reminds me of this Norway govt ad about the job of an enshittifier: https://youtu.be/T4Upf_B9RLQ |
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