Hacker News new | ask | show | jobs
by jemka 4980 days ago
>Worst Customer Service Ever?

Not-even-close...

There are certain assumptions people make when trying to help out others. I'm probably not going out too far on a limb to guess that Allan read OP's emails and one of his first thoughts were, "this guy didn't spend more than 2 minutes reading the documentation."

Given the ease of locating that information, I'd have to agree.