Hacker News new | ask | show | jobs
by readitalready 101 days ago
This discounts the value of user experience, which people will pay a premium for.

A good design is valuable, and this applies to business processes as well.

How would you design the user experience of constructing a submarine?

Good design IS technological superiority.
3 comments
zdragnar 101 days ago
> This discounts the value of user experience, which people will pay a premium for.

The people making purchasing decisions at this level aren't the ones using it and don't care one whit about UX.

That isn't to say that it isn't valuable, but it's basically a non-factor. The technology itself is a non-factor. Everything is about connections, buzz words and pretty slide decks.

link
readitalready 101 days ago
They literally do, since the people making purchasing decisions are usually the ones that ranked up through a system they used and know the intricacies of, including all the pain points.

Randos don't become general managers.

link
krupan 101 days ago
People who actually care about the day to day pain points of jira also do not become general managers
link
angiolillo 101 days ago
As someone who used to teach UX grad courses, I'm happy you feel that way!

But I'm unsure why you feel that my response pointing out that a product's user interface is typically a more important factor in success than the product's underlying technologies was discounting the value of user experience?

> Good design IS technological superiority.

Hmm, I was attempting to respond to someone who wrote "It feels like a big pile of nothing... Big fat database schemas with big fat CRUD atop and layers of snazzy sparklines" which seemed to dramatically undervalue good schemas, CRUD implementations, or sparklines as "nothing". So to contrast those I used "technical superiority" as a catchall for the sort of challenging technical implementations that some developers lionize. Does that make sense? Is there a different term you'd suggest for that? For now I've changed to "(non-UX) technological superiority".

link
rsynnott 101 days ago
> This discounts the value of user experience, which people will pay a premium for.

Have you ever used jira? They are very much not selling that thing on the basis of UX.

link