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This is the difference between personal trust and a high/low trust society. Personal trust is about how much you trust an individual in the absence of enforcement mechanisms. But when looking at a society level those enforcement mechanisms matter. A high trust society could theoretically have extremely low personal trust and still be a high trust society because the enforcement mechanisms are strong enough.

Although in reality high trust softies tend to have higher personal trust (both as a cause and effect). The presence of functional enforcement mechanisms is not evidence of a lack of personal trust.