[AlexeyBelov]

At $job and $previousJob we (the devs) were never given time to properly keep the documentation up-to-date. It didn't matter that people were asking the same questions and discovering the same things again and again.

Now, at $job, there is a top-down directive for quickly documenting every part of every important workflow and every idiosyncrasy of our products.

So, developers knew that all along.