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by agentsbooks
100 days ago
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The confidence-scoring approach is really smart. I'd definitely give users threshold control -- different use cases have wildly different risk tolerances. A social media posting agent can auto-approve at 0.7, but an agent sending emails to clients probably needs 0.95. Re: the cold start problem -- have you tried seeding with a few manually-written 'ideal response' examples instead of starting from zero? In my experience with agent management, giving agents even 5-10 reference outputs dramatically reduces the ramp-up period. Essentially turning the cold start into a warm start. The corrections-as-structured-context approach (vs fine-tuning) is the right call for this stage. Fine-tuning is expensive and brittle. Structured context corrections are portable, inspectable, and you can version them. That also solves your lock-in concern -- the corrections are just data, export them as JSON. One suggestion: consider adding a 'correction categories' feature. After a while, you'll notice patterns (tone too formal, wrong audience assumptions, missing context). Categorizing corrections could let you surface systemic issues rather than fixing one-offs. |
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Threshold control — yes, that's the plan. Right now it's a single 0.8 cutoff which is obviously too blunt. A social media agent vs a client-facing email agent have completely different risk profiles. Building per-channel thresholds into the next release.
Cold start seeding — we actually do something close to this already. The rules system lets you pre-load corrections before the agent handles its first real conversation. But you're right that 5-10 reference outputs would be even better than corrections. That's a cleaner onboarding UX. Adding it to the backlog.
Corrections as structured context vs fine-tuning — glad someone else sees this the same way. The portability argument is the one that convinced me. If you can export your corrections as JSON and bring them to another provider, that kills the lock-in problem. We store them as structured records in Supabase right now.
Correction categories — this is smart and we're halfway there. The dashboard already groups corrections by trace/conversation, but not by pattern type (tone, audience, missing context). That's a better abstraction. Would make it much easier to spot systemic issues instead of whack-a-mole-ing individual responses.
Appreciate the detailed feedback. Curious — are you running agents in production yourself?