[csa]

> I immediately stopped considering them as options. If you can’t be bothered to have a human respond to my email when I’m trying to give you my money, what level of service can I expect once I’m already obligated to pay rent?

I will go out on a limb and suggest that they are probably happy that you’ve self-selected out of the process.

I’m not saying your expectations are unreasonable, but you have higher expectations than most consumers, and that ultimately becomes a pain in their ass.

[gleenn]

I feel like it's not higher than most consumers, if I have a problem that is serious enough then that's the benefit and direct trade-off of renting - it shouldn't be my problem and my landlord should take it seriously. If everyone self-selects out we are just making the rental market even more hostile.