[unsignedint]

Not only have there been those cancellations, but they’ve also been cutting back features in a lot of areas, especially in the Pro tier, and doing it pretty drastically without any notice. Honestly, I think that might be the bigger issue, particularly since many of the affected users are paying customers, and quite a few of them paid for a full year upfront.

[LollipopYakuza]

Yes, this is a very poor way of handling the issue. It's not like those 1 year vouchers have been stollen from them, they have been handing those out like candies and now they realized it wasn't profitable, they back off without any consideration for their customers.

It's been pointed out on Reddit that this move was not even legal in most EU because they have not been able to point out which of their ToC has been infringed (their official motive for cancellation). I am tired of companies behaving like cowboys...