[shubhamintech]

The BCG framing makes it sound like a cognitive load problem but I think it is more unreliability fatigue. When your AI does 8 things right and then confidently does the 9th wrong, you spend mental energy second-guessing everything. Supervising an unreliable system is more exhausting than just doing the task yourself.

[justinclift]

Automation Bias is probably the thing you're trying to describe. :)

https://en.wikipedia.org/wiki/Automation_bias