[alsetmusic]

> I'm assuming they make some sort of (paltry) commission

I worked at an Apple Store in 2010. There was no commission. I was a sales person at the time.

A college student had a bad interaction with one of our sales people and asked a manager to be helped by a female employee. We had none available and I was asked to assist her because I wasn't aggressive.

An asshole pathological liar, who later got fired, had tried to upsell her for no reason. The MacBooks with Intel processors were plenty fast. A 13" MacBook Pro was more expensive and offered no benefits for her student needs. I don't remember the rest other than she bought the MacBook, which was what she wanted when she came in.