Hacker News new | ask | show | jobs
by boplicity 101 days ago
Password reset emails are a real bane. Because email is unreliable, they often don't work, so I end up with customers contacting me wondering why it's not working for them.

One of our software suppliers has particularly bad software for password resets, so there's a steady stream of people needing help for one reason or another. This company seems unable to fix these problems, unfortunately. Ughh.