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bityard
105 days ago
Yes. But also, lay users are not nearly as dumb/incompetent as UX designers allege when they rationalize removing features to "simplify things."
1 comments
pixl97
105 days ago
Not a UX designer, but having supported systems for decades I don't agree with your statement. If you got the system down to a single button that said 'Do' the user would still somehow screw it up.
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cwillu
105 days ago
And the correct response to this knowledge is to not try to optimize for the user that will screw anything up.
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pixl97
104 days ago
This only depends on how much money they have. If dumb users pay the most, then businesses will optimize for them.
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goodmythical
105 days ago
It's simple, when you really think about it. Just remove the user. All such pebkac and id-10t errors immediately resolved.
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pixl97
104 days ago
>Just remove the user.
Clawbot: I understand what you need, drones dispatched.
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stuaxo
104 days ago
Have worked on a help desk. Dialog boxes are close to this UI and nobody read them, come to think of it power users don't tend to either.
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