[sam_bristow]

One of my the papers I share around a lot is "Nobody ever gets credit for fixing problems that never happened (2002)"[1]. I like it because it's not purely about software so the examples resonate better with some exec level people in other teams I work with.

[1]https://ieeexplore.ieee.org/document/1167285

[cdavid]

Yes, this is the real cause, and the OP explanation is just a symptom of that.