[diacritical]

So you think in this case the EFF was wrong? It seems that way, but I'm not sure I fully understand what you meant. Why wouldn't the training process be public?

Another thing is that while perhaps entire copies of customers' hard drives weren't sent to the FBI, the Best Buy repair staff dug through the contents of people's hard drives. If I have a software issue with my OS (or whatever the repairs were about), I wouldn't expect the repair staff to look at my photos. Obviously, is CP was set as the wallpaper or something, you can't miss it, but why is it OK to look into random folders looking for suspicious files?

[akerl_]

You’re making the same mistake the EFF’s post wants you to make.

Employees were trained on how to identify and respond to CSAM. The training material was not released based on the FOIA request.

That doesn’t imply that the employees were poking around above and beyond where they had to look to do their job, and it doesn’t imply that full copies of your hard drive are being copied to the FBI.