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by cube00 116 days ago
Over the past week,

A week? Try at least 16 days

https://discuss.ai.google.dev/t/account-restricted-without-w...

The danger here is they'll ban you with no specific reason, fill out the form and you get an automatic unban and then something else automatically flags and you're banned the second time permanently.

Support bot will then say "you were warned, read the TOS" and you get to guess what you did wrong.

You'll notice there are no appeals or reviews in this workflow.

Google has no creditability when it comes to handling account bans.

3 comments

Ex googler here. It is based on Google’s fundamental disdain of customers. Googlers are repeatedly told by management that they are the smartest people in the world and that their time is too valuable to spend on silly things like helping customers.
I build AI for banks. A couple of weeks ago, I had a meeting with a Google team on Legacy Modernization using Agentic AI. Let me phrase it this way. None of them were smart. My team and I were shaking our heads at the low skills of the team. While this might have been true 20 years ago, I am sure there are pockets of smart people somewhere. But Google now employs 200K people worldwide. I am certain that it's hard to keep up the quality.
You can't pass the Google hiring screen and be _dumb_. But I'm 100% willing to believe that they had no knowledge of your domain whatsoever, because the Google hiring screen is also totally generic and doesn't hire for any domain knowledge beyond "general comp sci."
But I bet you they still acted like they were the smartest people in the room, right? Charming isn’t it?
That has not been my experience working with Google employees at all.
People are crazy to use Google as the core of their online identity.
Not crazy, it is just convenient. Constant pushes with Android, Chrome, random websites asking for Google login.

Google wasn't always like this, and moving of from an email address isn't technically hard, but something that 99% of the people will be very very reluctant to do.

Google has zero customer service. using them for anything serious makes no business sense. the only thing that they're good for is serving ads to people, and they have a support team for that, but only if you're spending a lot of money, and even then good luck finding it