[quesera]

I appreciate your response, and your candor.

I'll push back on one point: when I said "contradicts your story", I meant that the headline and the story (article content) are in conflict. So you do have a story/article, and yes your headline is squishy enough to argue misinterpretation, but it's clearly not honest.

So the tension is that the boring but honest headline of "Applying for a UK visa without a smartphone requires a few extra clicks that are easy to overlook" doesn't serve the (apparently higher) purpose of drawing people in.

I was expecting outrage in your article, but I only found inconvenience. That's manipulative in my opinion, and I would avoid reading future articles on your site based on that experience. Do as thou wilt, obviously, but that's my take!

Your topic (smartphone/appstore requirements) is a real issue! I'm glad to hear that the UK hasn't gone all-in, yet.