[steve_adams_86]

I'm using Helcim here in Canada. It's not great. Stripe used to be far nicer to use, has become fairly bloated and messy, yet it's still far nicer to use in general. The developer-first roots are still apparent.

Helcim takes ages to respond to tickets. They still haven't fully set up my account after weeks. You can't just do sandboxes or dev mode by default; you have to speak to a human via email who sets it up for you and provide the test card numbers. It takes ages.

The rates are much better and once it's fully set up and integrated, I guess it'll be fine? I'm not looking forward to needing support and adding further integrations.

I guess the moral here is that Stripe has gotten worse for small projects, but it's still really good.

[hmokiguess]

Oh interesting, I haven’t heard of Helcim before, would love to learn more about them and your experience

[steve_adams_86]

I can't speak to what it's like to work with their platform in the longer term, but I'm not feeling enthusiastic so far. I'm mostly doing it because they're a Canadian company and I've been making an effort to move my business and personal purchases domestically. The technology isn't compelling yet. The rates are, which is legitimately worth looking at if you do high volume.

[tallest_grugg]

Using Helcim has been nothing but friction for myself. Best to stay away from these guys.