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by mwwaters
117 days ago
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There is some world where somebody scammed through sideloading loses their life savings, and every country is politically fine with the customer, not the bank, taking the losses. But for regular people, that is not really the world they want. If the bank app wrongly shows they’re paying a legitimate payee, such as the bank, themselves or the tax authority, people politically want the bank to reimburse. Then the question becomes not if the user trusts the phone’s software, but if the bank trusts the software on the user’s phone. Should the bank not be able to trust the environment that can approve transfers, then the bank would be in the right to no longer offer such transfers. |
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If random malware the user chose to install does that, then that is not the bank's fault. The bank is no more involved than anybody else. And no, I don't think "regular people" want to make that the bank's fault.