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by carlosjobim
123 days ago
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A potential customer who is a non-idiot will be able to work around idiotic business practices, while a potential customer who is an idiot won't be able to work around good business practices. Hence, you grab more customers by catering to idiots. Unless you as a business want to avoid these clients. |
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Idiot design means more steps for non idiots (see: terminal vs GUI)