As someone that used to work on a TV app I wasn't surprised when focus issues were the first thing mentioned. It sounds trivial but it takes a surprising amount of testing and bug fixing to get it right.
I remember one time there was a random Philips TV that just kept crashing when the user tried to do "right" on the last item in a horizontal menu. The client kept testing on this TV, and we spent 3 weeks because my team lead at the time wouldn't trust me that I needed the TV to solve it.
They finally agreed to send us the TV. Solved the issue in 10mins.
Who do I send my TV to to figure out why launching the DR app (Danish public broadcaster) on my Philips TV will power on the PlayStation and then crash?
Normally I'd just use the AppleTV, but the kid stole the AppleTV to watch cartoons in the guest bedroom. I continuously surprised that a 10 year old AppleTV still a better option than using the apps that comes with the TV.
> Who do I send my TV to to figure out why launching the DR app (Danish public broadcaster) on my Philips TV will power on the PlayStation and then crash?
Bit me recently when I got a PS5 too, apparently there is a "new" thing called HDMI CEC, which for some stupid reason defaulted to "turn on TV turns on connected device" and vice-versa when first installed. I'm guessing the DR app somehow cares/sends CEC messages (not sure if that's the right terminology, but whatever) to the PS and turns it on.
Maybe forcing CEC off on both the TV and the PS can fix the issue, unless you actually use CEC for it's intended purpose.
Honestly I haven't look into it much, I just thought it was funny that this one app would boot the PlayStation... and then crash. None of the other apps does this. To me it's just a funny interaction that should even be possible in my mind. In the end I hooked the AppleTV up again so I don't have care.
They finally agreed to send us the TV. Solved the issue in 10mins.