[lelanthran]

> They keep your groceries and your $250, and they ban you from the store.

If you signed an agreement with the grocery store that says they will ban you with no refunds for doing $FOO, and you do $FOO, then you can't expect any sympathy when you get banned, now can you?

In any case, your analogy is broken, because this is a monthly subscription, not a once-off purchase: when you pay for a month of subscription and then get banned, you don't expect to get that month's payment back.

[sowbug]

At least one person in the support thread paid for a year and appears to have had it all forfeited, not refunded. If you're OK with that, then I urge you to reconsider. There is a big difference between contract, civil, and criminal law. People who break contracts aren't criminals. Sprawling corporations do not need yet more power, beyond the might they already have, to act like private police forces.