[lyaocean]

The giveaway is usually failure recovery. Good human support can restate your question in their own words; scripted AI loops keep rephrasing the same wrong branch until you give up.

[chrisjj]

And her give up translated to hang up. Which ensures I don't get to answer the automated end of call "Rate me".

The operator performance metrics must have fallen through the floor. Probably the target has been lowered to cover it.

[raw_anon_1111]

So can an LLM based agent…

See my other replies. I know this space pretty well.