[raincole]

The whole article doesn't even contain the word 'AI' or 'LLM." There is zero explanation about why they think it's caused by an AI Meta deployed recently. The clickbait game is crazy.

> We manage millions of dollars in annual Meta ad spend.

Oh nvm. They're full-time clickbaiters... what else did I expect.

> They set up a dedicated work account, which, by the way, is standard professional practice

Standard professional practice invented by ad agencies themselves, against Facebook's policy[0].

[0]: https://www.facebook.com/help/975828035803295/

[bergen]

No serious company wants their key users to log into a platform with their personal accounts, this would be a security nightmare and asking for trouble

[fakedang]

I wonder how exactly is social media managed at larger companies. I never found an enterprise type login for Facebook, and the only way to log in is by first creating a personal account?

[frizlab]

you’re supposed to use your personal account to create a business “profile” for the company you work for. the company is supposed to have created a space for it on business.facebook.com

creating a “pro” facebook account is indeed disallowed by the facebook’s policy

I’ve done that multiple times. works well but you indeed to not have a clear separation between work and personal life, which is not good. I don’t mind it because I don’t use facebook, but it could be a problem for other people.

I honestly don‘t get how facebook think the world works…

[wlonkly]

Usually through enterprise social media management apps. Hootsuite is the first that comes to mind, I'm sure there are many more. But I don't know what the auth looks like underneath that, an API for sure, but whose token?

[ryanjshaw]

The link you posted says:

> It's against our Community Standards to maintain more than one personal account.

> Bear in mind that a personal profile is for non-commercial use and represents an individual person.

Really unclear to me what a business is supposed to do. Not a particularly useful link.

[raincole]

Set up a business page from a personal account. That has always been Facebook's stance on this issue. Like, for a decade or more.

And before someone says "it's a bad policy..." yeah it is. But I don't think one gets to complain about how AI ruined their business when the whole business practice is built upon violating their platform's policy.

[MrSkelter]

I was contacted by somone at meta last year with a job offer. To proceed I needed to use a Facebook account which I don’t have. I tried to set one up and was instantly banned.

That was at their request in order to come on as staff.

Their system is ridiculously broken.

[kybernetyk]

>AI is killing our agency

>We manage millions of dollars in annual Meta ad spend.

So AI is doing something good for once :)

[zenincognito]

>We have contacted Meta support dozens of times over the past 30 days. Each representative confirmed that account creation and monitoring are now handled almost entirely by AI. Despite successfully completing required face verifications, our accounts continue to be flagged and banned by automated parameters. There is currently no path for manual intervention; even internal support tickets are failing to reach human reviewers with the authority to resolve these systemic blocks.

>Oh nvm. They're full-time clickbaiters... what else did I expect.

There is nothing clickbait about this article. I fail to understand why take such a hostile approach to something on the internet where you completely miss the point under contention - auto account bans via AI

[scotty79]

Ad industry is one of the most vile things on the internet. You won't find any sympathy here. You might have been blisfully unaware that you are hated in the nation until now, but noone is wishing you well. Even though the problem you rise is legitimate and interesting the internet couldn't have asked for a more deserving entity to have it.

[Slothrop99]

That's because the article is slop.

[reactordev]

Even if it’s not, this kind of business is untenable now.

[zenincognito]

You be surprised what agencies turn over.