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by adamas 112 days ago
I really like Scaleway too ! I went with them because Linode got bought and I thought, since I was moving my things anyway, let's go to a French provider. And I got a bad experience with OVH, so Scaleway it was.

But really, I wonder why it's not used more ? Price are maybe a bit high for some things ?
5 comments
tcldr 112 days ago
Price would be a bit more bearable if their reserved instance discounts were more generous
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willy__ 112 days ago
I asked myself the same thing, trustpilot is pretty rough on them and a lot of people tell you online to stay away from them. I also had very good support experience so far. Their shared TEM IP had some deliverability issues at times, but they seem to have cracked down on this recently. I am on dedicated IP now, so I can't really judge if there have been improvements.
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speedgoose 111 days ago
They used to have competitive prices for a while, with their dedibox line.

I think they are not as well known. It’s a bit of a side project of the parent company, Iliad. They could benefit from heavy investments and some more aggressive marketing, but perhaps it’s not worth the risk and a slow but steady growth is what they prefer.

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reddalo 112 days ago
+1 for bad experience with OVH, their control panel is a mess (only the Italian provider Aruba is probably worse) and their backend is riddled with bugs. If something is broken in the control panel, the support team candidly invites you to do it via their APIs instead.
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bluebarbet 112 days ago
Another bad experience with OVH here. In fact not bad but catastrophic. They enabled 2FA without my consent and then demanded a signed letter on paper by post to let me back into my account. Their online customer service was beyond useless and the nightmare took weeks to resolve. This after I had been a loyal customer for years. Just when I was preparing to punish them by moving, my VPS went up in smoke at that fire in their Strasbourg datacenter. "Oops, our bad", went the email. Beyond parody. It's almost a surprise to me that this company is still in business.

With Hetzner now for several years without incident.

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