The tax code is complex and Direct File isnt the only IRS digital service. It was built by F18 and USDS. You should inform yourself instead of being hysterical about numbers. If you inform yourself the numbers aren’t so scary.
I'd be more impressed we got rid of income tax on salaried people entirely, or permit families the same type of deductions that businesses get, and only tax my actual profit - I can't deduct my overpriced housing, or my utilities unless I have a home office for ny own business.
IRS direct file is just not that complex, I promise you, and are you sure it was even built in house vs contracted?