| Lovely thought Ben. Good to hear from you! I spent a lot of my life and money thinking about building better algorithms (over five years). We have a bit of a chicken / egg problem. Is it the algorithm or is it the preference of the Users which is the problem. I'd argue the latter. What I learned which was counter-intuitive was that the vast majority of people aren't interested in thinking hard. This community, in large part, is an exception where many members pride themselves on intellectually challenging material. That's not the norm. We're not the norm. My belief that every human was by their nature "curious" and wanting to be engaged deeply was proven false. This isn't to claim that this is our nature, but when testing with huge populations in the US (specifically), that's not how adults are. The problem, to me, is deeper and is rooted in our education system and work systems that demand compliance over creativity. Algorithms serve what Users engage with, if the Users were to no longer be interested in ragebait, clickbait, focused on thoughtful content -- the algorithms would adapt. |
> Algorithms serve what Users engage with
User engagement isn't actually the same thing as user preference, even though I think many people and companies take the shortcut of equating the two.
People often engage more with things they actually don't like, and which create negative feelings.
These users might score higher on engagement metrics when fed this content, but actually end up leaving the platform or spending less time there, or would at least answer in a survey question that they don't like some or most of the content they are seeing.
This is a major reason I stopped using Threads many months ago. Their algorithm is great at surfacing posts that make me want to chime in with a correction, or click to see the rest of the truncated story. But that doesn't mean I actually liked that experience.