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by h3half 128 days ago
Anyone who’s worked inside the sortation centers has also seen sorters crash and rip packages to shreds.

Obviously that’s not “normal” damage to packages, because those things certainly aren’t getting delivered, but it’s not like these things get handled gently by the automation. Packages slide into collection belts where they land hard on top of other packages, they zip down chutes to be loaded into semis, etc.

There’s a reason they want breakables properly packed, and it’s not because the last-mile delivery guy is going to shoot a three with your box.