They are usually incompetent on things that are not important, like keeping infrastructure from falling off the cliff, maintaining a good economy, or in general serving the people. They are pretty competent on things that are really important, like hacking into people's phones, killing other people.
After all you have to admit that getting killed is more serious than getting starved...
"The intelligence agency, called the Bundesnachrichtendienst (BND) discovered that some calls on Air Force One were unencrypted and it was able to tap into radio frequencies that were used for those calls, according to the book, "
No hacking or deployment of listening devices, just passive listening. Unless you have other sources?
After all you have to admit that getting killed is more serious than getting starved...