tl;dr: We apologize for getting caught. Ars Subscriptors in the comments thank Ars for their diligence in handling an editorial fuckup that wasn't identified by Ars.
I don't know how you could possibly have that take away from reading this. They did a review of their context to confirm this was an isolated incident and reaffirmed that it did not follow the journalistic standards they have set for themselves.
They admit wrong doing here and point to multiple policy violations.
Reading between the lines, this is corporate-speak for "this is a terminable offense for the employees involved." It's a holiday weekend in the US so they may need to wait for office staff to return to begin the process.
Yeah, but the problem is that by not making it clear that additional actions may be coming, they're barely restoring credibility at all, because the current course of action (pulling the article and saying sorry) is like the bare minimal required to avoid being outright liars - a far cry from being credible journalists. All they've done is leave piles of readers (including Ars subscribers) going "wtf".
If they felt the need to post something in a hurry on the weekend, then the message should acknowledge that, and acknowledge that "investigation continues" or something like that
> It's a holiday weekend in the US so they may need to wait for office staff to return to begin the process.
That's not how it works. It's standard op nowadays to lock out terminated employees before they even walk in the door.
Sometimes they just snail mail the employee's personal possessions from their desk.
Moreover, Ars Technica publishes articles every day. Aside from this editor's note, they published one article today and three articles yesterday. So "holiday weekend" is practically irrelevant in this case.
> It's standard op nowadays to lock out terminated employees before they even walk in the door.
Some places.
You're speaking very authoritatively about what's "standard", in a way that strongly implies you think this is either the way absolutely everyone does it, or the way it should be done.
It's standard op nowadays to acknowledge that your experiences are not universal, and that different organizations operate differently.
> You're speaking very authoritatively about what's "standard", in a way that strongly implies you think this is either the way absolutely everyone does it, or the way it should be done.
Neither. I just meant it's common.
The comment I replied to said, "they may need to wait for office staff to return to begin the process."
I think the commonality of the practice shows that Ars Technica doesn't need to wait for office staff to return to begin the process, if office staff is even gone in the first place (again, Ars Technica appears to be open for business today). There's certainly no legal reason why they'd need to wait to fire people.
Does Ars Technica have a "policy" to only fire people on weekdays? I doubt it. Imagine reading that in the employee handbook.
Besides, President's Day is not a holiday that businesses necessarily close for. Indeed, many retailers are open and have specific President's Day sales.
It's embarrassing for them to put out such a boilerplate "apology" but even more embarrassing to take it at its word.
It's such a cliche that they should have apologized in a human enough way that it didn't sound like the apology was AI generated as well. It's one way they could have earned back a small bit of credibility.
The comments are trending towards being more critical as of my posting. A lot more asking what they're going to do about the authors, and what the hell happened.
> Greatly appreciate this direct statement clarifying your standards, and yet another reason that I hope Ars can remain a strong example of quality journalism in a world where that is becoming hard to find
> Kudos to ARS for catching this and very publicly stating it.
> Thank you for upholding your journalistic standards. And a note to our current administration in DC - this is what transparency looks like.
> Thank you for upholding the standards of journalism we appreciate at ars!
> Thank you for your clarity and integrity on your correction. I am a long time reader and ardent supporter of Ars for exactly these reasons. Trust is so rare but also the bedrock of civilization. Thank you for taking it seriously in the age of mass produced lies.
> I like the decisive editorial action. No BS, just high human standards of integrity. That's another reason to stick with ARS over news feeds.
There is some criticism, but there is also quite a lot of incredible glazing.
Yeah, the initial comments are pretty glazey, but go to the second and third pages of comments (ars default sorts by time). I'll pull some quotes:
> If there is a thread for redundant comments, I think this is the one. I, too, will want to see substantially more followup here, ideally this week. My subscription is at stake.
> I know Aurich said that a statement would be coming next week, due to the weekend and a public holiday, so I appreciate that a first statement came earlier. [...] Personally, I would expect Ars to not work with the authors in the future
> (from Jim Salter, a former writer at Ars) That's good to hear. But frankly, this is still the kind of "isolated incident" that should be considered an immediate firing offense.
> Echoing others that I’m waiting to see if Ars properly and publicly reckons with what happened here before I hit the “cancel subscription” button
No reason to trust that the comment section is any more genuine than the deleted fake article. If an Ars employee used genAI to astroturf these comments, they clearly would not be fired for it or even called out by name.
They admit wrong doing here and point to multiple policy violations.