[ben_w]

> It’s shocking to me that people even ask this type of question. How do you not see the difference between a machine that will hallucinate something random if it doesn’t know the answer vs a human that will logic through things and find the correct answer.

I would like to work with the humans you describe who, implicitly from your description, don't hallucinate something random when they don't know the answer.

I mean, I only recently finished dealing with around 18 months of an entire customer service department full of people who couldn't comprehend that they'd put a non-existent postal address and the wrong person on the bills they were sending, and this was therefore their own fault the bills weren't getting paid, and that other people in their own team had already admitted this, apologised to me, promised they'd fixed it, while actually still continuing to send letters to the same non-existent address.

Don't get me wrong, I'm not saying AI is magic (at best it's just one more pair of eyes no matter how many models you use), but humans are also not magic.

[manishsharan]

Humans are accountable to each other. Humans can be shamed in a code review and reprimanded and threatened with consequences for sloppy work. Most, humans once reprimanded , will not make the same kind of mistake twice.

[ben_w]

> Humans can be shamed in a code review and reprimanded and threatened with consequences for sloppy work.

I had to not merely threaten to involve the Ombudsman, but actually involve the Ombudsman.

That was after I had already escalated several times and gotten as far as raising it with the Data Protection Officer of their parent company.

> Most, humans once reprimanded , will not make the same kind of mistake twice.

To quote myself:

  other people in their own team had already admitted this, apologised to me, promised they'd fixed it, while actually still continuing to send letters to the same non-existent address.