[RestartKernel]

At Schiphol they offer tipping options to presumably prey on Americans, but the attendant physically reached over the counter to reject it after I ordered in (native) Dutch. Can't imagine how much trouble locals had been giving the shop before training staff like this.

[mpeg]

Happens in Spain too, the card machine will sometimes have tip options but the waiter selects no tip if serving locals to avoid the annoyance

[mk12]

I’ve seen Starbucks employees in the US do this often.

[RestartKernel]

Isn't this directly taking money out of their own pocket, or are tips going to corporate?

[jmward01]

What takes money out of their pockets is not paying a real wage for a real job. TIP destroys the value of a profession and when you don't think a profession is 'professional' you pay less for it. This is a terrible dark pattern at every level.

[RestartKernel]

I am not arguing for tipping culture, but I question the incentive for rejecting a tip as a US Starbucks employee. I very much doubt that playing a part in desired society-wide change overcomes the immediate incentive of the tip itself.

[samtheDamned]

I don't go to starbucks personally but I've been to local ice cream shops, Cafes, fast food businesses, and others and this isn't too uncommon. I'd say it happens about 15% of the time? Its usually at places where tips aren't as expected anyways, but not always.