Hacker News new | ask | show | jobs
by 0cf8612b2e1e 120 days ago
The desperation for feedback is grating. You have a monopoly position, you know I cannot switch from this, why waste my time with this dialogue? Not like you take user opinions seriously anyway.
1 comments

Just an act of asking for the opinion matters.

(Maybe not for all, but definitely for some)

https://en.wikipedia.org/wiki/Hawthorne_effect

That claims surveying workers improved their productivity at the job.

I don't think you can apply that to be interrupted with a popup while using a calculator.

There probably is a second order effect - designers who have heard this, are more likely to add survey/feedback form into an app. (Even if first order effect is not real)