|
|
|
|
|
by lucumo
134 days ago
|
|
> Sounds like every AI KPI I've seen. They are all just "use solution more" and none actually measure any outcome remotely meaningful or beneficial to what the business is ostensibly doing or producing. This makes more sense if you take a longer term view. A new way of doing things quite often leads to an initial reduction in output, because people are still learning how to best do things. If your only KPI is short-term output, you give up before you get the benefits. If your focus is on making sure your organization learns to use a possibly/likely productivity improving tool, putting a KPI on usage is not a bad way to go. |
|
I use AI frequently, but this has me convinced that the hype far exceeds reality more than anything else.