[andrepd]

Kids today are alarmingly bad at technology. This is not a "kids these days" situation, this is absolutely true. They understand "tap on icon, open app, there's a feed and DMs".

I mean it, the tech illiteracy of gen Z/alpha is out of this world, I did not expect a generation that grew up with technology to be so inept, but here we are. But they grew up with a 4x4 grid of app icons, not with a PC.

[nhhvhy]

I don’t think people understand the true level of tech illiteracy of Gen Z. A couple years back I did an internship with the IT guy at my high school, and the vast majority of the problems students had with the Chromebooks we used were, in no specific order:

  - Not understanding that a dead battery means it won’t turn on
  - Trying to use them without an internet connection
  - “The screen won’t work” when trying to non-touchscreen models like a tablet
  - “I can’t see my stuff” when using the guest mode rather than their login, or when they used a PC and they couldn’t see the docs icon on their desktop

That’s not even to mention the abysmal typing skills of most students, so many 15WPM hunt-and-peck typers..

There’s a mountain of issues along those lines we ran into, and it was honestly frightening to watch.

[tavavex]

I feel like asking someone working IT about the average technical literacy of the people they work with is similar to asking an EMT about the health of an average person. Not to discredit your experience, but you should account for the fact that a lot of the people you helped were the ones who were already filtered out by their inability to fix trivial problems.

I'm not saying this issue doesn't exist. But I want to reframe it as the low bar for using tech dropping through the floor. Previously, you had to have at least somewhat of an idea for what you're doing, but nowadays most people who don't care about tech are reliant on using the "grandma school of thought" in memorizing basic patterns and relationships without having a bigger model of what's going on. This mostly affects newer generations and older people who only started using technology recently, because this strategy didn't fly in the past. But technical literacy is falling for everyone.

But the absence of the low bar doesn't mean that everyone's chasing it. In high school, I was surrounded by peers who were interested in tech, sometimes being far better than me. The average level of understanding was pretty alright. In university, lots of people did just fine. I know countless people my age who are highly skilled in computer science. We're not in the majority, but there's plenty of us. I'm tired of it always being framed as an issue stemming from some kind of unique lack of personal responsibility and low intelligence related to age, used to apply stereotypes to hundreds of millions of people. Every average user will optimize actually understanding anything out of their brain if given an opportunity, it's just that that opportunity had only appeared fairly recently.

[johnnyanmac]

Yeah, I work with kids and it's admittedly a bit disheartening having conversations like

> why don't you make a separate account for your sibling

> I don't know how to make an email

> but you needed an email for your account

> yeah, I just use my school email

By that time my age as a young teen I knew how to make new accounts and research what I didn't know. And I'm not sure of its my place to help them create an email without knowledge from their parents.

[subscribed]

Correct. From my personal experience (have kids and nieces/nephew this age), and all think an app is the thing that they scroll in, and any attempt to explain the very basics on internet connectivity, servers, databases, etc, ends up in them basically experiencing blue screen moment and backing away to the safety of the endless scroll.

The most complex concept they can understand is mail/post attachment or capcut, but then this is it. 10 minutes later they will download phone flashlight app that requires Google services for app delivery.

Shocking.

I ended up with refusing to help with anything related to technology in any other way than pointing to help/manual/search engines and asking questions.