[jacques_chester]

Actually, I would characterise WPEngine, Page.ly and ZippyKid as mid-tier. The low end is served by thousands of shared hosts and resellers.

Look at the pricing: Wordpress VIP starts at $500; WPEngine is selling a $250 plan.

[scottscanlon]

I agree, but the gap exists for "fully" managed WP hosting for someone who isn't quite there yet but needs more power, etc.

We recently chose not to go with WpEngine because of the confusing help solutions we could see, a few reviews we saw. We ultimately went with ServInt and have been really happy with the move and support.

And to your point the pricing didn't feel right, it didn't make sense compared to similar options (or what we thought was similar)-- maybe I am off base though, it just what we discussed at the time.