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by jwr 141 days ago
I find it a bit annoying that the last place where I can learn about an Anthropic outage is the Anthropic Status page.
2 comments
sjm-lbm 141 days ago
As best as I can tell, there was less than 10 minutes from the last successful request I made and when the downtime was added to their status page - and I'm not particularly crazy with my usage or anything, the gap could have been less than that.

Honestly, that seems okay to me. Certainly better than what AWS usually does.

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seaal 141 days ago
https://status.claude.com/

what do you mean it's right there. Judging by the Github issues it only took them 10 minutes to add the issue message.

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jMyles 141 days ago
It appeared there like 5 minutes ago; it was down for at least 20 before that.

That's 20 minutes of millions of people visiting the status page, seeing green, and then spending that time resetting their context, looking at their system and network configs, etc.

It's not a huge deal, but for $200/month it'd be nice if, after the first two-thousand 500s went out (which I imagine is less than 10 seconds), the status page automatically went orange.

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jwr 140 days ago
It was longer than 10 minutes, I'd say 15-20 minutes this time. They should be much quicker, I would expect <5 minutes.
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wild_egg 141 days ago
It took them about 15 minutes to update that page
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