[stearns]

> I'm sure the reason stated by the customer support is the real one

Oh, but it's so much more beautiful than that! You're really underselling it! It's not "the reason stated by the customer support", it's:

The reason snarkily paraphrased by a Mastodon post Which quotes a Twitter post Which quotes a Bluesky post Which tells a story about a conversation with an Adobe customer service rep.

Surely that tongue-in-cheek Mastodon post increases the information that we have about this incident by exactly Zero.