[kajolshah_bt]

This matches my experience pretty closely.

A lot of teams treat notifications as a default feature instead of something that has to earn its place. From the builder's side, it’s often framed as keeping users engaged, but from the user's side, it’s just another interruption competing for attention.

What I find interesting is that muting often just means I’ll use this when I need it. That often gets lost when teams look at notification opt-out as a negative metric.