[Nition]

When LinkedIn went down this morning, unlike most of you I didn't panic. Instead, I was reminded of what's really important in life. That's right: My clients.

I decided to give my client Bob a call as I hadn't heard from him since I called him two days ago, and he hadn't picked up that time, or the seven times before that. But this time was different.

This time, he answered, and what happened next will surprise you.