[aezart]

Teams messages expire in 30 days at my job, we use email for anything that needs a paper trail

[rorylawless]

Yup, email is usually the preferred communication tool of record. In a previous job, our messages on Teams were wiped after 8 days so anything that needed to be recorded had to be in an email or some form of document.

[qingcharles]

And some platforms like Slack, WhatsApp (and previously Skype) make trying to find archived information such a slog as to not be worth it.

I can search email in two seconds.