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by mrguyorama
139 days ago
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It only takes 1 employee to staff 20 self checkouts for comparison. For a full fat grocery store. With zero change or adjustment to the rest of the grocery store. And customers weirdly like self checkouts even when they are a dramatically worse outcome (compared to the highish bar of well trained cashiers) |
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An idle self-checkout machine costs the store almost nothing. An idle cashier costs the store wages. So the stores will always skimp on cashiers, leading to lines, wasting my time.