I disagree simply because of all the automation and software asymmetry in the existing dealership status quo. Seems fair to me, but I respect your opinion.
No matter how horrible a sales person is, having a machine fake a human front to interact with them feels unethical. I don't care if they did it first.
So; being that they use tooling to help set prices dynamically and put the customer at a severe disadvantage, doing the same thing to claw back some of the advantage that the dealer has is unethical?
Ok: would having the human sit in between the process guided by the LLM be better?
if they weren’t trying to extract maximum value from each customer based on demographics,
they would have POSTED IN THE LISTING FOR THE CAR.
The salesperson’s excess profit (commission) is derived purely from how much extra they can make you pay over what the dealership requires them to sell the car at.
So, they’ll not only pretend to be a human to get you to start interacting with them,
but knowing they’re trying to charge you more if you say the wrong thing compared to your peers still isn’t enough to be okay with a computer involved?
As an amateur sociologist, I’d pay to hear what other hardline stances you have.