[crazygringo]

If a story-sized task takes 4x more effort than expected, something really went wrong. If it's blocked and it gets delayed then fine, but you can work on other stories in the meantime.

I'm not saying it never happens, but the whole reason for the planning poker process is to surface the things that might turn a 3 point story into a 13 point story, with everyone around the table trying to imagine what could go wrong.

You should not be getting 2-12 variance, unless it's a brand-new team working on a brand new project that is learning how to do everything for the first time. I can't count how many sprint meetings I've been in. That level of variance is not normal for the sizes of stories that fit into sprints.

[mitthrowaway2]

Try systematically collecting some fine grained data comparing your team's initial time estimates against actual working time spent on each ticket. See what distribution you end up with.

Make sure you account for how often someone comes back from working on a 3-point story and says "actually, after getting started on this it turned out to be four 3-point tasks rather than one, so I'm creating new tickets." Or "my first crack at solving this didn't work out, so I'm going to try another approach."

[crazygringo]

That's literally what retrospectives are for. You do them at the end of every sprint.

Granted, they're point estimates not time estimates, but it's the same idea -- what was our velocity this sprint, what were the tickets that seemed easier than expected, what were the ones that seemed harder, how can we learn from this to be more accurate going forwards, and/or how do we improve our processes?

Your tone suggests you think you've found some flaw. You don't seem to realize this is explicitly part of sprints.

I'm describing my experiences with variances based on many, many, many sprints.

[netghost]

I think it really depends on how teams use their estimates. If you're locking in an estimate and have to stick with it for a week or a month, you're right, that's terrible.

If you don't strictly work on a Sprint schedule, then I think it's reasonable to have high variance estimates, then as soon as you learn more, you update the estimate.

I've seen lots of different teams do lots of different things. If they work for you and you're shipping with reliable results then that's excellent.