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by jaggederest
147 days ago
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The reason is a very simple one - predicting future revenue is extremely difficult if you're selling an $X package one time (even with upgrades etc), but knowing that you have Y subscribers with a $Z subscription and a churn rate of N% gives you some kind of future forecast. Anything you can do to operationalize cash flows is a huge boon to continuity of business operations |
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I don't argue that they're great from a predatory business perspective. The consistency you state comes on the back of negative value for customers though. Particularly now that everything is a subscription. People are worn TF out by keeping track of the people hoovering their money away.