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by pil0u 141 days ago
This is illegal practice in the EU
2 comments

Yet rife. My complaint to a major UK provide was rebuffed with the blatently false assertion that the email promoting a website refresh was an essential service email.
It's illegal in the US too as far as I'm aware. But you missed the part where they clearly stated "it's not marketing" ;)
The corporate version of video-uploaders writing "no copyright infringement intended", except with less an an excuse for not knowing better.
"For Off-road Use Only"
They go in the junk folder and then get marked and reported as spam.
Dangerous, since this invites genuine service emails to be junked.
I think that's fine. If 20% of the emails from some company (let's say Paypal) are spam, then all email providers (especially Gmail, the largest provider) should mark ALL of their emails as spam by default until they stop spending spam. If they want to keep spamming, they can at least humiliate themselves by telling people to check their spam folders for their emails.
It proved not fine for me on an occasion of missing a service email and losing an account as a result.
If you lose an account due to negligence, it's on you, not the service provider.

Spam/junk folder is not "ignore" folder. You need to periodically check the contents of the spam/junk folder to see if any legitimate emails fell into that waste basket.

I would say the base problem is that said organization sent you spam and then disconnected you, rather than the spam filter.